1scr's Commitment

Responsible Gaming at 1scr — Safe, Controlled & Fun

Having fun is great, but your safety comes first. At 1scr, we provide a full suite of self-control tools so every gaming session stays within healthy and enjoyable limits.

24/7 Active Support
6+ Self-Control Tools
18+ Strict Age Restrictions
100% Free & Easy

1scr's Promise to You

No pressure to keep playing
Deposit and loss limits you can set yourself
Forced break available at any time
Full self-exclusion upon request
No ads targeted at at-risk players
Mandatory 18+ age verification

Games That Fun Start with Control

Online gaming should be one way to unwind and have fun — not a source of stress or financial problems. At 1scr, we understand that every player has different limits, and our responsibility goes beyond providing great games — it also means ensuring you stay in a good place throughout your time playing.

Responsible gambling means you are always in control — knowing how much you spend, how long you play, and when to stop. Not everyone can identify the early signs of problem gambling, which is why we provide guides, tools, and support that are easily accessible directly from the platform.

Do not get us wrong — the majority of our players enjoy gaming responsibly without any issues. But for those who may need a little help staying on track, 1scr is here. We do not judge or stigmatize — we simply want to make sure you stay safe and happy.

What Is Responsible Gaming?

Responsible gaming is a set of practices and attitudes that help players enjoy gambling activities within a safe and controlled environment. This includes:

  • Setting a clear budget before playing and sticking to it
  • Viewing gaming as entertainment, not a source of income
  • Not playing with money needed for basic necessities
  • Taking adequate breaks and not playing continuously for hours
  • Not chasing losses with larger bets
  • Maintaining a balance between gaming and other life responsibilities

Who Is Affected by Problem Gambling?

Problem gambling does not discriminate by background, age, or status. It can happen to anyone without them realizing it. Research shows that most people experiencing this problem are unaware of it in the early stages — which makes self-awareness and control tools such as those provided by 1scr invaluable.

What's important to understand is that problem gambling can be managed and overcome with the right help. The first step is acknowledging that there is a problem, and the second step is seeking help. 1scr committed to supporting you through both of those steps.

Gaming as Entertainment, Not an Escape

One warning sign to watch out for is when someone starts playing not for entertainment, but to escape personal problems, work stress, or relationship issues. When gaming becomes an escape mechanism, the risk of developing unhealthy habits increases significantly.

At 1scr, we encourage you to play with a clear head, in a good mood, and only when you genuinely want to have fun — not when you are stressed, angry, or emotionally unwell.

Need Immediate Help?

If you feel gaming is starting to negatively affect your life, contact our support team now.

Support Live Chat

Response within < 5 minutes

Early Red Flags

  • Playing beyond your planned limits
  • Unable to stop even when wanting to
  • Borrowing money to gamble
  • Neglecting work or family
  • Lying about gambling activity

Six Protection Tools Built into the Platform

All these tools are available directly in your account settings — free, easy to use, and effective immediately.

Daily/Weekly Deposit Limits

Set the maximum deposit amount you can make within a 24-hour or 7-day period. Once the limit is set, the system will automatically block any deposits exceeding that amount.

Configurable Loss Limits

Decide how much you are willing to lose in a day, week, or month. Once the loss limit is reached, you will not be able to place new bets until the period ends.

Play Time Limit Reminder

Set alerts to notify you when your playing session has reached the duration you specified. Ideal for those who tend to lose track of time while playing.

Forced Break (Cool-Off)

Take a break ranging from 1 day to 6 weeks without closing your account entirely. During the break period, your account will be temporarily frozen — no login, no betting.

Full Self-Exclusion

If you feel you need a longer break, the self-exclusion option closes your account for 6 months, 1 year, or permanently. We will not allow the account to be reopened before the period ends.

Account Activity Review

Monitor your game history, deposits, withdrawals, and wagering records in detail. Full transparency helps you understand your playing patterns and make smarter decisions.

Do I Playing Responsibly?

Answer the following questions honestly. If more than 2 answers are "yes", consider using our self-control tools or reaching out to our support team.

1

Have you ever played longer or spent more than you originally planned?

2

Have you ever felt the urge to return and play again after a loss to try to win back what you lost?

3

Has gambling ever caused you to neglect your work, family, or financial responsibilities?

4

Have you ever borrowed money or sold belongings to fund gambling?

5

Have family members or friends ever expressed concern about your gambling habits?

6

Have you ever felt anxious, stressed, or irritable when you were unable to play?

This assessment is not a medical diagnosis. It is simply a starting guide to help you evaluate yourself. If you are concerned, please contact our team.

How to Get Help at 1scr

1
Log In to Your Account

Access your 1scr account settings via the profile icon at the top of the platform. All self-control tools can be found under "Account Controls" or "Security Settings".

2
Choose the Right Tool

Based on your needs, choose a deposit limit, loss limit, time reminder, or forced break. Every tool takes effect immediately once you save the settings.

3
Contact Support If Needed

The 1scr support team is available 24/7 via live chat. They are trained to help you use self-control tools and provide guidance without any judgment.

4
Get Professional Help

If the situation calls for deeper support, we will help connect you with the appropriate professional resources for effective steps toward recovery.

All requests related to self-control and exclusion are handled with complete confidentiality. None of this information will be shared with any third party.

How to Use Every Control Tool

A quick guide to maximizing the benefits of the protection tools available on the 1scr platform.

How to Set a Deposit Limit

Go to Settings → Account Limits → Deposit Limit. Select a period (daily, weekly, or monthly) and enter the maximum amount. The new limit takes effect immediately. To increase the limit, a 24-hour waiting period applies as an additional protection measure.

How to Activate a Forced Break

Go to Settings → Self-Control → Temporary Break. Select a break period from the available list (1 day, 3 days, 1 week, 2 weeks, or 6 weeks). Your account will be frozen immediately and cannot be accessed until the period ends.

How to Set a Play Time Limit

Go to Settings → Time Limits. Set the maximum number of hours you want to play per day. The platform will send a reminder when you are approaching the limit, and will display a clear notice once the limit is reached.

How to Apply for Self-Exclusion

Contact our support team via live chat or email to apply for self-exclusion. The process is handled confidentially. Once activated, the account cannot be reopened before the period you selected ends — this is a protection you define for yourself.

Know Signs to Watch Out For

Problem gambling rarely appears overnight — it usually develops gradually. Recognizing the early signs is key to preventing the situation from becoming more serious.

You start using money that should be set aside for bills, rent, or other daily necessities.

You cannot stop playing even after telling yourself this session would be the last one.

You have lied to your partner, family, or employer about how much time and money you have spent playing.

Wins no longer bring you joy — you play only to avoid a feeling of discomfort or emptiness.

Playing Tips Responsibly

Here are some simple practices that can help you enjoy gaming in a healthier and more controlled way:

Set a budget before playing — decide on an amount you are comfortable losing and stop once that limit is reached.

Take a break every 45–60 minutes — stand up, stretch, drink some water, and take a short break from the screen.

Do not play while intoxicated or under stress — sound betting decisions require a clear and calm mind.

Balance with other activities — make sure gaming is just one of many entertainment activities in your life.

Use the available control tools — don't wait until there's a problem; set limits from day one as best practice.

Frequently Asked Questions About Responsible Gaming

Answers to the most frequently asked questions about self-control and responsible gaming at 1scr.

Log in to your account, go to Settings → Account Limits → Deposit Limit. Choose either a daily, weekly, or monthly limit, then enter the amount you wish to set. The new limit takes effect immediately. To lower the limit, changes apply right away. To increase the limit, a 24-hour waiting period applies to ensure your decision is considered and not made in haste.

A forced break (cool-off) is a temporary suspension lasting from 1 day to 6 weeks — suitable for those who need a short pause but plan to return after. Self-exclusion is a more serious step where the account is closed for a period of 6 months, 1 year, or permanently. During the self-exclusion period, 1scr will also not send you any promotions or marketing communications.

No. This is one of the most important protection features of self-exclusion. Once you select an exclusion period, the decision is final and cannot be reversed before the period ends. This is designed to help you honor your own decision even when temptation arises. After the period ends, you will need to actively contact support to reactivate your account.

Your funds remain safe during the exclusion period. You can request a withdrawal of your balance even while your account is under self-exclusion status — contact our support team and we will process the withdrawal using the same method as your original deposit. Your funds are always protected.

Yes, the 1scr support team operates 24 hours a day, 7 days a week and provides full service in Bahasa Melayu. Whether you want information about self-control tools, apply for an exclusion, or simply want to talk about your gaming experience, we are here to help without any judgment.

1scr enforces a strict age verification process during registration. Every new user is required to complete a KYC (Know Your Customer) process that involves verifying a valid identity document. Accounts that cannot confirm the holder is aged 18 or above will be closed immediately and any remaining balance will be refunded. This is a responsibility we take very seriously.

Playing at 1scr — The Platform That Puts Your Safety First

With over 500,000 active members in Malaysia, 1scr proves that quality entertainment and responsible gaming can go hand in hand. Register today and experience the difference for yourself.

Free self-control tools Deposit limits can be configured 24/7 Support in BM Strict 18+ age verification
Bahasa Melayu