Your privacy is not just a priority — it is our responsibility. At 1scr, every piece of information you provide is handled with care, stored securely, and never misused.
Our Privacy Commitment
This Privacy Policy sets out in detail how 1scr collect, use, store, and protect your personal data. By using our platform, you agree to the practices described in this document.
1scr ("we", "Platform") are committed to protecting the privacy of every user who accesses our services. This Privacy Policy is designed to ensure you fully understand how your personal data is managed from the moment you register through your active use of the platform.
This Policy applies to all users 1scr in Malaysia — whether you access the platform via a web browser, Android or iOS mobile app, or any other official channel we operate.
We adopt a "privacy by design" approach — meaning data protection is not an afterthought, but built directly into every system and process we develop. Whenever we design a new feature, the impact on user privacy is always considered from the very start.
If you have any questions about how we handle your personal data after reading this policy, our privacy team is ready to assist through the channels listed in Section 11.
We only collect data that is genuinely necessary to deliver quality services and meet our legal obligations. Below are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, gender | KYC & Account Verification |
| Contact Information | Email address, phone number | Communication & support |
| Identification Documents | Copy of MyKad or passport | KYC/AML Compliance |
| Financial Information | Bank account number, transaction records | Deposit & withdrawal processing |
| Login Information | Username, password (encrypted) | Account security |
While you use our platform, certain data is collected automatically to ensure a smooth and secure user experience:
The data we collect is used solely for its stated purposes. We do not use your data for any other purpose without notifying you or obtaining your consent.
We conduct data analysis to understand collective usage patterns for platform improvement purposes. This analysis uses aggregated data that cannot identify any specific individual.
1scr does not sell your personal data to any third party. However, to provide a complete service, we may share certain data with the following parties under limited circumstances:
We work with approved service providers to operate the platform, including payment gateway providers, gaming platforms, identity verification services, and cloud infrastructure. All these providers are bound by strict data protection agreements and may only use your data for the specified purposes.
We may disclose your data to the relevant authorities if required by law, court order, or valid legal process. This includes investigations related to fraud, money laundering, or financial crime.
In certain circumstances, we may disclose necessary information to protect your safety, legal rights, or those of other users.
Any data shared with third parties is subject to strict confidentiality agreements. We ensure every partner upholds data protection standards equivalent to our own.
1scr invests seriously in security infrastructure to ensure your personal data is always protected. Below are the technical and organisational measures we employ:
While we take all reasonable precautions, no system is 100% impenetrable. In the event of a data breach that affects you, we will notify you within the timeframe required by applicable law.
Platform 1scr uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
| Cookie Types | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Ensuring core platform functionality, login sessions, and security | Session / 30 days | |
| Performance Cookies | Analyzing platform performance and identifying technical issues | 90 days | |
| Functional Cookies | Saving your language preference, layout, and personal settings | 1 year | |
| Analytics Cookies | Understanding usage patterns for platform improvement | 2 years |
You can manage cookie settings through your browser. Please note that disabling essential cookies may affect platform functionality. Optional cookies can be declined without impacting your core experience.
We retain your personal data for as long as it is needed for the original purpose of collection, or as required by law. Below are our data retention guidelines:
Once the designated retention period has elapsed, data will be securely deleted or anonymised in accordance with our standard procedures.
As a user 1scr, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
1scr is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered on our platform are welcome to contact us right away.
Our system employs multi-stage age verification including KYC checks to ensure no underage individual can access the platform. This is a commitment we do not compromise on.
1scr reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services we introduce.
When we make significant amendments, we will:
Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
For any queries, requests, or complaints regarding your privacy and personal data, please contact our privacy team. We are committed to responding to all privacy-related enquiries within 72 working hours.
Available channels:
When submitting a data-related request, please include sufficient information for us to verify your identity. This ensures your data is only disclosed to you.
As a 1scr member, you have clear and enforceable rights over your personal data.
You may request a copy of all personal data we hold about you at any time. Such requests will be processed within 30 business days.
If any of your personal data is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal retention obligations.
You may object to the processing of your data for specific purposes, particularly for direct marketing, at any time and without providing a reason.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if desired.
For processing based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the validity of prior processing.
Your privacy is protected by a multi-layered security system designed specifically for online gaming platforms.
Your sensitive data is encrypted from your device to our servers using TLS 1.3. Passwords are stored as bcrypt hashes that cannot be decrypted.
2FA is available for all accounts, adding an extra layer of security beyond your password. Suspicious logins from new devices are detected and you will be notified immediately.
A strict "need-to-know" principle is enforced — staff can only access data required for their specific role. All access is logged and reviewed on a regular basis.
Our system undergoes penetration testing and security audits by independent experts every quarter. Any vulnerabilities found are remediated within the stipulated timeframe without delay.
Data is stored in certified data centres with strict physical access controls, redundant cooling systems, and uninterruptible power supplies to ensure 99.9% availability.
Our SIEM system monitors all platform activity 24/7. Any anomaly is detected immediately and our security team responds within 15 minutes.
Now you know how we protect your data. Register today and enjoy a safe, fair, and fun gaming experience alongside over 500,000 members in Malaysia.